Global Partner for simplifying solutions for IT infrastructure needs

ServiceNow Consulting

Rootshell’s strong ServiceNow expertise helps our customers to accelerate their digital transformations with the ServiceNow platform, supported by our custom IP processes and methodologies.

Based on the need of our customer, we begin with ServiceNow point solutions to digitalize the processes and user experience to provide instant business results, can also handle the broader transformation and advanced service management using the entire ServiceNow platform. 

We have the capability of developing unique solutions which can be built on ServiceNow technologies and combined with our focused industry knowledge, deliver digital IT models for enabling workforces, managing partners and keeping the enterprise secure.



  • Business Consulting: We analyze and understand the need for continuous improvement and will suggest on how to utilize the implementation and get the best business value out of the investment.

  • ServiceNow System Integration: We propose and suggest a detailed and end-to-end delivery models to secure the effectiveness and success of projects. We use our process knowledge to fast track your ServiceNow implementation and achieve rapid results.

  • Rapid ITSM: We deliver pre-fabricated IT Service Management processes and capabilities based on ITIL best practices.

  • ServiceNow Business Case Assessment: Rapid analysis that delivers a business case presenting the costs and benefits associated with migrating from legacy solutions to ServiceNow. The evaluation is designed to provide objective data and net present value (NPV) results

  • ServiceNow as Managed Services: Rootshell offers ServiceNow as a Managed Service through its custom and own multi-tenant instance and via client-dedicated instances

  • Enterprise Service Management:  Our team of ServiceNow experts has the capabilityto automate and align business service work flow across the organization to support the core mission.

  • Platform Development: We design and develop custom applications, and we also have the capability to customize the core ServiceNow platform to maximize the value that we get from investing in ServiceNow. 

  • On-Premise Deployments:  We have the expertise of Deploying ServiceNow within a client’s data centers, including hybrid cloud to on-premise delivery models.

IT Transformation: Rootshell has the capability to reassess and overhaul the organization's larger digital transformation strategy.

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